Frequently Asked QuestionsAnswers From Our Experts

Large and bulky items are usually delivered within five working days in our standard delivery range. Extended range deliveries can take up to 10 working days.

Next-day delivery is available for most small sized items and some long-length items, such as gutters or trims, when ordered by 2pm. Large and bulky items follow our standard delivery service.

Yes. Collection is available from our depots.

Depot and office opening hours are Monday to Thursday, 8am to 5pm, and Friday, 8am to 4pm.

Our drivers will help unload, making sure materials are handled safely and efficiently.

Orders in the standard delivery range can select a preferred delivery date at checkout online.

Contact the sales team with your order information and we'll trace it with the courier straight away and get you an updated delivery time.

It's rare, but if it happens we'll contact you directly to let you know and agree a new delivery slot as soon as the vehicle or a replacement is back on the road.

For restricted access sites, let us know when ordering and we'll do our best to arrange the correct vehicle for the job. Get in touch with the trade desk to check availability for your postcode.

You'll receive a dispatch confirmation with courier tracking details by email once your order leaves the depot.

We have three depots. Hill Place Farm, Turners Hill Road, East Grinstead, West Sussex RH19 4LX. Saint Hill Farm Business Park, West Hoathly Road, East Grinstead, West Sussex RH19 4NG. Southern Sheeting Midlands, Unit 4A and 4B, Wymeswold Business Quarter, Burton Lane, Wymeswold, Leicestershire LE12 5BS.

We recommend a minimum roof pitch of 5°.

Yes. Metal roofing and cladding sheets can be ordered cut to length.

Yes. Olive green corrugated steel sheets are available as a made-to-order option.

Box profile has sharper, squared-off ribs and generally gives better strength over longer spans. Corrugated has a smoother wave profile and a more traditional look. Both are available in a range colours.

0.5mm suits most domestic roofs. 0.7mm is worth considering for larger spans, exposed sites, or where extra durability matters. The sales team can advise based on your specific needs.

Cover width varies by profile, since each has a different side lap. Check the individual product page for the exact cover width, or get in touch to ask us to confirm it for your chosen profile.

Some profiles can be supplied longer than 6.4m --- availability depends on the specific sheet and delivery route. Ask the sales team to confirm for the profile you need.

Box profile and fibre cement Profile 6 sheets are both common like-for-like replacements for asbestos roofing. The right choice depends on your existing purlin spacing. The sales team can help match it.

Send us a photo or the product code of your existing installation and our sales team will compare technical specifications to confirm fit and suitability before you order.

Smooth (polyester-coated) is the standard, cost-effective finish with a glossier look. Textured or leather-grain (plastic-coated) costs a little more but is more durable and scratch-resistant, with a matte finish.

Polyester coating is the standard, more affordable finish with a smooth, slightly glossy look. Plastic coating, also called leather-grain, is thicker and more durable, at a higher price. It is the same choice as smooth versus textured finish.

Corrugated and box profile sheets are commonly stocked in 2.4m, 3m and 3.6m lengths. Longer and custom lengths are available to order.

Take your roof's total width and divide by the sheet's cover width, then round up to the nearest whole sheet. For an exact count, use our free take-off service. Upload your drawings or a rough sketch with measurements and we'll confirm the full materials list.

Steel sheets are essentially non-combustible. Polyester-coated and plain galvanised finishes offer the highest fire ratings. Ask the sales team to confirm the exact classification for your chosen product.

Trex, Millboard, and Bison composite decking. All three are fully capped composites that won't rot, splinter or need staining. The difference mainly comes down to range size, credentials, finish and price point.

Yes. Timber subframes, joists, and brand-matched fixings and accessories are all available alongside the decking itself, so the whole build comes from one order.

Composite costs more upfront but needs no staining or sealing and won't rot or splinter. Timber is cheaper initially but needs a much higher level of maintenance.

Most decking ranges offer samples so you can check colour and finish in person before ordering. Ask the sales team and we'll get one sent out.

Box profile sheets should be fixed in the valley of the profile rather than on top of the rib.

We recommend three fasteners per purlin across the sheet and six fasteners at the end lap.

Yes. Lap mastic is applied before laying the next insulated panel sheet to create a weatherproof seal.

This depends on the profile, sheet length and purlin spacing. As a guide, most roofing sheets need a fixing at every second or third rib along each purlin. The sales team can confirm the right count for your job.

The flashings you need depend on the roof detail (ridge, verge, eaves or abutment). Send over your roof plan or call the sales team and we'll list out exactly what's needed.

Barge flashing covers the exposed edge of a roof at a gable end, protecting the sheet edges and timber from the weather.

Abutment flashing seals the join where a roof meets a vertical wall or structure, directing water away from that junction.

Foam fillers are recommended wherever a profiled sheet meets a flat surface or flashing, to close the gaps left by the sheet's ribs and keep the roof weathertight.

They sit under ridge caps, flashings and barge boards, filling the profile shape of the sheet so the flashing seats down cleanly.

Yes, a ridge cap is needed wherever two roof slopes meet at the top, to keep the join weathertight --- available to match your sheet colour.

Full colour range for our roof sheets: Plain Galvanised (natural, uncoated), Anthracite Grey, Black, Goosewing Grey, Juniper Green, Merlin Grey, Moorland Green, Olive Green, Pure White, Slate Blue, Terracotta, Vandyke Brown.

Anthracite grey is one of our most popular colours and is usually held in stock, but availability can vary. Check the product page or ask the sales team to confirm before ordering.

We stock 30mm insulated sheets with a 0.5mm thick galvanised coated top sheet. They have a U-Value (W/m2K) of 0.58

An anti-condensation sheet has a fleece backing that absorbs moisture forming on the underside of the roof, reducing dripping inside the building.

It's recommended for unheated buildings such as barns, garages and stores, where condensation is more likely to form on the underside of the roof.

Yes. All fibre cement sheets we supply today are manufactured asbestos-free, using modern fibre reinforcement.

Yes, fibre cement is one of the most common like-for-like replacements for asbestos roofing, matching similar profiles and fixing patterns.

Profile 6 and Profile 7 refer to different corrugation patterns and cover widths. The right one usually depends on matching your existing roof or purlin spacing. The sales team can help confirm which you need.

Fibre cement sheets are available in a range of standard lengths. Check the product page for the full list, or ask us about cut-to-length options.

Fibre cement sheets need their own specific fixings, spaced and positioned to avoid cracking the sheet. We stock the fixing kits for each range.

Profile 6 fibre cement sheets can be installed on roofs with a minimum pitch of 5°.

Cedral weatherboard is available across several curated colour collections. Our South East depot stocks 21 colours of the lap range and 16 of click. Our midlands depot stocks the eight most popular colours across both ranges. Our stocked range of colours includes: C01 White, C02 Vanilla White, C03 Clay Brown, C05 Platinum Grey, C07 Chalk White, C10 Sky Blue, C15 Steel Grey, C18 Slate Grey, C21 Walnut Brown, C50 Black, C51 Silver Grey, C52 Pearl Grey, C54 Pewter Grey, C71 Sand Yellow, C72 Brick Red, C73 Ocean Blue, C74 Basalt Grey, C75 Metal Green, C76 Tea Green, C77 Pebble Grey, C78 Cocoa Brown. Check our product pages for further information.

Corner trims, starter trims and joint accessories are listed on the same product page as the Cedral boards, so you can add the full matched run in one order.

Yes. Cedral weatherboard doesn't need painting, staining or sealing, and is designed to resist rot, warping and pest damage over the long term.

Yes, Cedral weatherboard can be fitted either horizontally or vertically depending on the look you want and the fixing system used. Check the fitting guide for the specific batten spacing each way.

Yes. Trade accounts are free to open and give access to trade-exclusive pricing on every product.

Yes, builders and contractors can register for a trade account online in a few minutes.

Yes, we supply builders' merchants as well as contractors and the public. Contact the sales team to discuss ongoing supply arrangements.

Pricing improves on larger quantities, particularly for trade account holders.

No. You can order as a guest by phone, email or online. A trade account is optional and gives you trade pricing.

Trade accounts are usually approved within the hour, though it can occasionally take up to 24 hours.

We don't formally endorse specific installers, but our team regularly works alongside contractors in your area and can point you toward tradespeople who've used us before. Just ask the sales team.

Yes. We offer a free take-off service. Upload your drawings or a rough sketch with measurements and we'll help you get the full materials list.

This depends on your roof design, but typically includes flashings, ridge caps, fixings and foam fillers. Tell us about your roof and we'll put together a full accessory list.

Yes, by phone, live chat or email during office hours, our team is happy to talk through your project before you order.

We don't currently run a formal approved installer scheme, but can often suggest local contractors who are familiar with our products. Ask the sales team.

Yes, email your order or enquiry to the sales team and we'll confirm pricing and availability before processing it.

Most click and collect orders are ready within a few hours during depot opening hours. You'll get a confirmation email as soon as it's ready to collect.

For long sheets, a roof rack, van or trailer capable of safely carrying the full sheet length is needed. Let the depot know the lengths you're collecting and they can advise on safe transport.

Call the sales team, use live chat, or email us with the product, quantity, thickness and colour you need, and we'll confirm pricing wherever possible in the same conversation.

Contact the sales team with photos of the damage or details of what's missing, along with your order reference, and we'll confirm whether we can accept a partial delivery, arrange a replacement, or issue a credit.

Card payment over the phone, bank transfer, or a pro-forma invoice with our bank details for you to pay by transfer.

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