Delivery Options

Delivery Information

We deliver large and bulky items to local addresses across the South East and Home Counties, via our own delivery service within 3-5 working days.

Small items (Fixings & Accessories) - NATIONWIDE DELIVERY
Orders of smaller & boxed items are sent via courier on a next-day service if ordered by 3pm.

We use couriers to send some smaller items, and to deliver to addresses across the UK mainland, excluding the Scottish Highlands. If you need a delivery in the Scottish Highlands and UK islands, please get in touch so we can discuss your options.

Costs, times and methods vary, depending on the nature of your order. 


Planning your delivery - Unloading your Order
Unless we have confirmed a crane-unload, you are required to supply appropriate mechanical off-load facilities, or sufficient able-bodied labour (appropriate to the size of order) to hand unload your order. All our deliveries are made on pallets/wooden blocks for easy mechanical offloading. Our drivers are helpful and will assist but will not unload alone.

Large and bulky items
We deliver large and bulky items to addresses within the South East and Home Counties via our own delivery service. Under normal circumstances, you’ll receive your order within 3-5 working days. We deliver to specific areas on designated days of the week. Enter your postcode on relevant products to view delivery days and costs.

Long-length items
Orders containing long-length items (such as gutters or trims) are sent via courier on a next-day service if ordered by 3pm.

Christmas & Bank Holidays
Please note that we are closed on weekends and all Bank Holidays so unable to deliver on these days.
We are also closed from 12pm Christmas Eve until the first working day after 1st January and do not deliver during this period. 

Please note that future dates can be selected for all deliveries, if more convenient. Other restrictions apply.

For more information on deliveries, please download our Helpsheet here.